Appointments, leads, workflows. Handled.

Built for businesses with repeatable workflows.

Are consistent booking, reminders, and lead follow-up fundamental to your business? FrontIQ is built for that work.

Nail salons and barbers

Book services, staff, and time slots

Auto detailers

Qualify vehicles, packages, and locations

Med spas and wellness

Capture treatment interest and book consultations

Cleaning services

Collect property details and schedule estimates

Dog trainers and boarders

Check fit, availability, and intake requirements

Tutors and music teachers

Match subjects, levels, and recurring times

Lawn and pool services

Check service area and qualify recurring work

Photographers

Capture event details and book consultations

Pet groomers

Use the grooming-specific workflow

View specialized workflow

HVAC contractors

Use the HVAC-specific workflow

View specialized workflow

FrontIQ doesn’t just answer. It completes the work behind it.

Whether it’s a new lead or an existing customer request, FrontIQ can engage the customer, answer questions, qualify when needed, book appointments, send confirmations, and follow up.

Auto detail booking

Phone call

Illustrative example
FrontIQ

Thanks for calling Rivet Auto Detail. How can I help?

Customer

Do you have anything Saturday for a full detail?

FrontIQ

A full detail needs three hours. I have 9 AM or 1 PM. Is this your first visit?

Customer

First visit. Let’s do 9.

FrontIQ

You’re booked. I sent the deposit link and confirmation by text.

Appointment bookedFull detail · Saturday at 9:00 AM · confirmation sent

Work completed

  • Matched service and durationFull detail · three-hour slot
  • Found an available timeSaturday · 9:00 AM
  • Applied the deposit ruleNew customer · $25 deposit
  • Created the customer recordCustomer and vehicle details
  • Sent the confirmationDeposit link and booking details
  • Scheduled the reminderFriday evening
Why FrontIQ

Elevate customer experience.

Keep each request moving from the first question through booking, confirmation, or a well-informed handoff.

Turn questions into booked work

Book, answer, or route the request while the customer is still engaged.

Keep the context between channels

Carry service, timing, location, and customer details from calls to texts or web chat.

Make follow-up predictable

Send intake requests, confirmations, reminders, and rebooking messages from the workflow.

Why FrontIQ

Scale with less manual work.

FrontIQ handles routine intake, qualification, scheduling, and follow-up. Your team steps in when a request needs judgment.

Capture requests after hours

Answer when the team is closed, busy with a customer, or away from the phone.

Qualify before staff steps in

Collect the service, location, timing, budget, and other required facts.

Hand off with context

Send requests that need judgment to the right person with the next step attached.

Keep routine work off the queue

Filter common questions, basic scheduling, wrong numbers, and spam.

Why FrontIQ: Your rules, your product

FrontIQ works your way.

Write the services, knowledge, rules, and handoff points your team already uses. FrontIQ applies them across calls, texts, and web chat.

your-service-business.flow
# Your service rules, in plain languageservice then match duration from the service menunew customer then collect $25 depositoutside area then offer the nearest supported locationappointment then send confirmation and intake requestremind the customer 24 hours beforeif request needs judgment, hand off to ownerafter service then send rebooking or review follow-up
Your services

What you offer, how long it takes, what it costs, and which requests you do not accept.

Your knowledge

Hours, locations, policies, preparation instructions, pricing, and common customer questions.

Your rules

Qualification, deposits, service area, assignment, escalation, and follow-up timing.

Your workflow

The order in which FrontIQ asks, checks, books, records, notifies, and hands off.

Why FrontIQ: Works with your systems

Keep your CRM or start with FrontIQ.

Start with FrontIQ native, connect HubSpot, or link the calendars and tools your team already uses through Zapier, Slack, and webhooks.

FrontIQ logo

FrontIQ native

Built in

HubSpot

j.

Jobber

Google Calendar

Calendly

Acuity Scheduling

Zapier

Slack

Custom endpoints

Webhooks

Need another integration? Tell us which system your team uses.

Contact us
Why FrontIQ: You are in control

You are in control. Stay informed and step in only when it matters.

Every request, action and outcome stays visible. Review transcripts, listen to live calls, take over, correct weak knowledge, and choose which events notify your team.

  • Inspect the conversation and completed actions
  • Listen live and take over when judgment is needed
  • Find missing or conflicting business knowledge
  • Choose which events notify staff or start a workflow
Live activity
illustrative
ChannelRequestResultDetail
CallFull detailBookedSaturday at 9 AM
Web chatRecurring cleaningQualifiedEstimate requested
TextIntake photoReceivedCustomer record updated
CallCustom requestHanded offOwner notified
Bookings

Completed

Follow-up

Queued

Handoffs

Rule-driven

Feature comparison

Answering the customer is only the first step.

Generic AI answering tools handle the conversation. FrontIQ applies your service workflow and completes the work that follows.

Typical AI

Answering

FrontIQ

Completed work

Answers common questions
Takes messages or routes calls
Shares context across channels
Applies service, intake, deposit, and qualification rules
Books the right appointment or consultation
Creates or updates customer and lead records
Sends confirmations, reminders, and follow-up
Hands off with the request and context attached
Mobile app for transcripts, live listening, and call takeover
Outcome after the inquiry
Message or transfer
Booked, recorded, and followed up
FAQ

Questions service businesses ask first.

Will FrontIQ work for my type of service business?

If your business is built on repeatable workflows, questions, rules, and next steps, FrontIQ can run it. Common examples include qualifying a lead, choosing a service, booking a time, collecting intake details, and sending follow-up.

Do I need a CRM before I start?

No. The FrontIQ Customer Inbox can hold the customer record, conversation history, notes, and next step. If you already use a CRM, FrontIQ can update it instead.

What if I use a different CRM, calendar, or system?

Talk to us about the system your team uses and the work FrontIQ needs to complete in it. We can review the integration path with you.

Can FrontIQ follow rules that are specific to my business?

Yes. You define services, qualification questions, hours, deposits, service areas, booking rules, escalation paths, and follow-up timing in plain language.

What happens when a request needs a person?

You decide which requests trigger a handoff. FrontIQ sends the conversation, customer details, and next step to the right person so the customer does not have to start again.

Can my team see what FrontIQ did?

Yes. Your team can review transcripts, outcomes, customer updates, handoffs, and notifications. They can also monitor activity, correct knowledge, and take over when needed.

How does the Instant Preview work?

Tell us which business to use. FrontIQ reads the public business information and emails you a personalized agent to test. No signup or card is required for the preview.

See what FrontIQ can complete for your business.

Build a personalized preview from your public business information, or talk with us about the requests, rules, and systems your workflow needs.